Astea

HORSHAM, Pa., Oct. 6, 2011 /PRNewswire/ -- Astea International Inc.

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Astea's solutions link processes, people, parts, and data to empower companies and provide the agility they need to achieve sustainable value in less time, and successfully compete in a global economy.

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It has become evident that Astea is one of the few vendors that can offer a full range of software and services across the entire service management lifecycle.

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Astea works with hundreds of companies worldwide, maximizing the value of an organization's service operation by optimizing critical business processes across the globe.

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Additionally, Astea recently announced that they will offer SOTI's MobiControl Mobile Device Management MDM software as a component of their mobility suite.

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In July, Astea unveiled their latest HTML5 mobility solution suite that delivers a sleek and innovative user interface while still providing the ability for mobile workers to continue working whether they are in or out of wireless coverage.

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Astea is a solution provider that offers all cornerstones of service lifecycle management: customer management; service management; asset management; forward and reverse logistics management; and mobile workforce management with enhanced workforce scheduling optimization.

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With Astea's solution modularity, companies can introduce one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum, thereby eliminating the patchwork of disparate systems that can hamper a company's ability to provide best-in-class service.

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Since 1979, Astea has been helping more than 600 companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point.

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Astea's solutions are seamlessly integrated to share and leverage information throughout the service lifecycle - removing the traditional barriers between the field and the back office.

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