Definitions
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Etymologies
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Examples
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Previous use of a computer estimating system is required, specifically Audatex would be preferred.
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The shop submitted DEG Inquiry No. 1787, and used the confirmation from Audatex (that its paint labor allowance is for the interior surface only, not the underside of the floor pan) to get paid by the insurer for the work.
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The stats showed that the CCC and Motor database and estimating system generated 380 (or nearly 63 percent) of the inquiries submitted during that period, compared to 124 for Audatex and just 101 for Mitchell.
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• Maine shop owner Mark Cobb submitted DEG Inquiry No. 1695, saying the rear body panel replacement labor allowances in Audatex for the 2009 Dodge Caravan were insufficient.
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Based on Audatex research, it changed the labor allowances for one panel from 7.2 hours to 10 hours, and for another panel from 4.1 hours to 28.2 hours - nearly a seven-fold increase.
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Cobb said he initially submitted his inquiry about the Caravan labor allowances to Audatex directly; Audatex responded that after review it determined the labor time was sufficient.
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Without the support, cooperation, and dedicated efforts of Audatex, CCC/MOTOR, and Mitchell the DEG would not be the success it is today.
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CCC and Motor had the quickest response time - an average of just two days compared to 7.9 days for Audatex and 15.2 days for Mitchell.
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The Solera companies include Audatex in the United States, Canada, and in more than 45 additional countries, Informex in Belgium, Sidexa in France, ABZ and Market Scan in The Netherlands, HPI in the United Kingdom, Hollander serving the North American recycling market, AUTOonline providing salvage disposition in a number of European countries and Mexico, and IMS providing medical review services.
Automotive Headlines dse@theautochannel.com 2010
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It was only after he resubmitted the inquiry with photos through the DEG that Audatex made a change.
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