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Examples
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Then, in 1991, at a concert at Merkin Hall featuring a children's chorus that Mr. Capasso and Ms. Martindale had formed, a parent of one chorister who belonged to St. Jean Baptiste suggested they approach Father John Kamas about performing there.
Writing Its Own Libretto as It Goes Stuart Isacoff 2011
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But Dicapo's ebullient founder and general director, Michael Capasso, 51, has never counted on divine intervention.
Writing Its Own Libretto as It Goes Stuart Isacoff 2011
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"They all had special budgets for holiday entertainment," Mr. Capasso said.
Writing Its Own Libretto as It Goes Stuart Isacoff 2011
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Indeed, when the decision was made in 1995 to convert the raw basement space into a 204-seat, luxuriously appointed theater with state-of-the-art technological finishes, Mr. Capasso himself rode in on a backhoe and began excavating the stage area.
Writing Its Own Libretto as It Goes Stuart Isacoff 2011
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Mr. Capasso had been entranced by the art form from the time he was 7.
Writing Its Own Libretto as It Goes Stuart Isacoff 2011
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Despite Amazon's success, the company and other online retailers have yet to create experiences that guide consumers to the specific products that they want, Capasso pointed out.
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"Whether someone has an experience in a store or online or mobile, they will come online and tell about it," suggested Capasso.
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The level of integration will vary by brand and by customers 'expectations of that brand, Capasso noted.
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Capasso said he is not a fan of focus groups because of the time lag in getting information.
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Capasso said 15-year-old Amazon continues to be the biggest surprise in the industry.
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