Chrisco

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Chrisco Hampers Ltd admitted 10 charges in Manukau District Court of breaching the Fair Trading Act by misleading customers about their cancellation rights under the Layby Sales Act between 2008 and 2010.

NEWS.com.au | Top Stories 2012

The court stated that that the fact that Chrisco did not know how to search for electronic documents was "immaterial" and had no bearing on the company's "obligation to conduct such a search."

Forbes.com: News Forbes 2011

Chrisco described himself before the court as follows: "I am about as computer illiterate as they get."

Forbes.com: News Forbes 2011

It had one employee, Larry Chrisco, who was responsible for searching for and collecting documents documents related to ongoing litigation.

Forbes.com: News Forbes 2011

Chrisco fined after caught ripping off customers A CHRISTMAS hamper company that overcharged its New Zealand customers who cancelled their hampers before their last payment has been fined $NZ175,000 $137,125.84.

NEWS.com.au | Top Stories 2012

Chrisco also admitted breaching the Layby Sales Act over two other parts of its business.

NEWS.com.au | Top Stories 2012

However, it is difficult to measure the extent of harm caused by Chrisco's conduct, Mr Gill said.

NEWS.com.au | Top Stories 2012

Chrisco, which supplies products on layby to customers for Christmas with payments spread over the year, charged customers 20 per cent of payments already made if they cancelled up to 90 days prior to the final payment date, and 50 per cent if it was within the final 90 days.

NEWS.com.au | Top Stories 2012

Chrisco changed its cancellation policy following the commission's investigation to be 20 per cent of payments made with a cap of $NZ250, and refunded a total of $NZ141,735 to about 750 customers.

NEWS.com.au | Top Stories 2012