Convergys

This report brings to forefront a comprehensive competitive benchmarking analysis of the Teleperformances business & presents an insightful perspective by stacking the company with three key business competitors in the global contact centre outsourcing industry namely Convergys, Teletech & WNS on key business & industry performance matrices & parameters.

The Earth Times Online Newspaper 2010

'Convergys' experience in the auto industry, coupled with our live agents and self-service solutions, is a key component of Hyundai's strategy to maintain high customer satisfaction levels and drive profitable growth. '

unknown title 2009

'Convergys' experienced and knowledgeable agents ensure our owners have an excellent service experience each and every time they contact us.

unknown title 2009

'Convergys' experienced and knowledgeable agents ensure our owners have an excellent service experience each and every time they contact us.

unknown title 2009

'Convergys' experience in the auto industry, coupled with our live agents and self-service solutions, is a key component of Hyundai's strategy to maintain high customer satisfaction levels and drive profitable growth. '

unknown title 2009

Major front-office BPO contracts are also very prominent, recent examples of contracts include the "USA Contact" contract and a number of major commercial CMS contracts awarded to vendors such as Convergys and TeleTech.

Marketwire - Breaking News Releases 2008

Privacy is also an issue, said Tony Jackson , director of telecom solutions for Convergys Corp., a U.S.-based provider of software for customer-relationship management and billing.

Gadgets Rule the 'Connected Society' Gustav Sandstrom 2011

Convergys , Cincinnati; and Alpine Access, Denver, employ or contract with customer-service agents who work from home, handling client calls for retailers, direct-sales vendors and other customers, says Christine Durst , co-founder of RatRaceRebellion.com, a website on home-based work and entrepreneurship.

Working From Home Sue Shellenbarger 2010

But one of the largest contact center outsourcing companies in the world is Cincinnati-based Convergys, which has contact centers in the United States and internationally, including in India.

Your Call Is (Not That) Important to Us Emily Yellin 2009

Convergys says 20% of its 74,000-strong global work force is now in the Philippines, its second-biggest concentration of foreign workers after Canada.

Philippine Call Centers Ring Up Business 2009