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Visit Psytechnics on their website www. psytechnics.com, blog Psytechnically Speaking, Facebook fan page, and Twitter page @Psytechnics.
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Psytechnics is demoing Experience Manager 5 with Service Desk at VoiceCon Orlando 2010 at booth #522 and Dr. Mike Hollier, CTO, Psytechnics, will be speaking on two panels tomorrow, Wednesday, March 24th:
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Builds on Psytechnics 'verified, vendor-independent measurements to accurately determine user experience, rather than relying on network statistics or vendor specific estimates
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Psytechnics 'solution is used by managed service providers, such as,
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Psytechnics provides simplified service management for the most demanding real-time unified communications, specifically voice and video, over next-gen fixed and wireless communications networks and applications. Psytechnics '
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* Psytechnics -- Experience Manager 5 with Service Desk Manager: Delivers per session QoE visibility to enable user - experience based IT operations and service management.
No Jitter Editor Eric Krapf 2010
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Call detail records (CDRs) will be collected by Psytechnics 'Experience Manger (EM) to deliver accurate subscriber QoE reporting for SLA assurance and network planning.
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"Experience Manager 5 is able to span the multi-service, multi-device, cloud-oriented or premise-based enterprise communication and collaboration architecture that is emerging, while bringing the crucial element of end-user visibility and quality of experience management," said Anthony Finbow, CEO, Psytechnics.
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* Psytechnics -- Experience Manager 5 with Service Desk Manager: Delivers per session QoE visibility to enable user - experience based IT operations and service management.
No Jitter Editor Eric Krapf 2010
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Psytechnics, Experience Manager 5 with Service Desk, VoiceCon Orlando 2010, unified communications and collaboration, voice and video, Peter Brockmann, Brockmann
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