Ridout

Higher bank fees, says Joseph Ridout, a spokesman for Consumer Action, an advocacy group, are "part and parcel of what we've seen that the giant banks are trying to apply to cards."

Banks find ways to boost fees; checking accounts latest target 2009

"It's very hard for business," Heather Ridout, chief executive of the Australian Industry Group which represents more than 60,000 businesses, said.

Australia Leader's Political Fate in Question Enda Curran 2011

Heather Ridout , chief executive of the Australian Industry Group, said the government did little to alleviate sectors being hurt by the strong exchange rate and missing out on the mining boom.

Australia Sets Plan for Quick Surplus Enda Curran 2011

"Manufacturers continue to be inhibited by strong overseas competition amid the strengthening Australian dollar, soft domestic demand and an intensification of skill shortages," Australian Industry Group Chief Executive Heather Ridout said.

China, India Manufacturing Surge, Rest Of Asia-Pacific Lags Michael S. Arnold 2010

"While the economy is forecast to grow strongly at the aggregate level, this is masking widespread weakness and uncertainty across major sectors and giving rise to a lopsided economy," Ms. Ridout said.

Australia Sets Plan for Quick Surplus Enda Curran 2011

"The continued weakness of the Australian PMI reflects consumer caution and the substantial erosion in the competitiveness of the industry related to the volatile and rising dollar," said Heather Ridout , chief executive of the Australian Industry Group, which releases the data with PricewaterhouseCoopers.

Asia's Manufacturing Growth Slows, But Dip Seen As Temporary Michael S. Arnold 2011

If your first or second complaint doesn't get the situation resolved, Mr. Ridout suggests trying to get to a supervisor or even a "super supervisor."

Fighting Back—and Winning Karen Blumenthal 2011

To cut the frustration, Joe Ridout , a spokesman for Consumer Action, an advocacy group in San Francisco, suggests trying the website GetHuman.com , which lists the phone numbers with the best chance of getting a real person, as well as customer-service email addresses, Twitter accounts and Facebook pages.

Fighting Back—and Winning Karen Blumenthal 2011

"While only reflecting a single month's improvement, the result underlines the resilience of the sector in the face of extremely tough trading conditions and the impact of the strong dollar," AIG Chief Executive Heather Ridout said.

Australia Retail Sales Rise, Manufacturing Grows James Glynn 2011

"The passage of the climate change legislation with a high starting price and no flexibility to adjust the price in the initial years is deeply disappointing," Heather Ridout, the chief executive of the Australian Industry Group, said.

Australia's Carbon Tax Clears Final Hurdle Enda Curran 2011