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Examples
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'My show speaks directly to CEOs of fast-growth, mid-market companies ($20-200 million), such as Ryla, about growth strategies, moving past plateaus, and what to do next while Achieving Accelerated Growth With Sustained Profitability
unknown title 2009
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David Stuart Mark Wilson But some small companies like Ryla can take advantage of their size by building up communication between employees and an accessible management team, and establishing an environment where people can advance.
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: Ryla spends as much as $250,000 yearly on retention -- less than what it would cost to keep hiring and training new employees each year.
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Open-Door Policy Mr. Wilson, who had run a call center for a big company, started Ryla five years ago, determined to provide quality jobs and culture where workers would want to stay.
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About once a quarter, Ryla will celebrate Spirit Day, where employees might, for instance, be treated to a picnic.
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The average Ryla employee earns $10 an hour and has health benefits, though these were trimmed three years ago as costs rose.
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Nevertheless, she has been at Ryla for five years.
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Denise Burdick, who cold-calls businesspeople for a Ryla client, says that given the industry's reputation for wearisome and thankless work, she "never would have thought I'd end up in telemarketing."
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When it comes to pay, Ryla offers an unusual perk for a workplace where most workers are paid hourly: People who stay on for three years and meet attendance and performance goals may be given stock options.
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Ryla is ranked as one of the fastest growing private companies in the nation by Inc. magazine.
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