call-center

Previously, the company has said the merger will bring high-speed service to more Americans quickly, and it has pledged to move 5,000 call-center jobs to the U.S. if the deal is completed.

FCC Blasts AT&T Deal Amy Schatz 2011

Youssef Boudlal/Reuters Portuguese tourist Alexandre Carvalho, a 34-year-old call-center worker from southern Portugal, said, I had just arrived at the square, the area where most cafes are located.

Blast in Morocco Cafe 2011

In the meantime, to bolster its balance sheet, Alcatel Lucent said it would conclude the sale of its Genesys call-center software unit by the end of the year or beginning of 2012.

Alcatel Lucent Slumps on Uncertain Outlook Max Colchester 2011

An AT&T spokesman cited gains in productivity and the fact that more customers were going online to choose their phone and pay their bills, reducing the need for more call-center workers and salespeople.

Wireless Jobs Vanish Anton Troianovski 2011

The company employs a team of 16 social psychologists who craft scripts for call-center employees.

Thinking Deeply On Risky Lending Ruth Simon 2011

He said that the Philippines could become self-sufficient in rice production later this year and that the country continues to receive strong infusions from a booming outsourcing and call-center industry that now is now worth over $11 billion a year.

Philippines President Sees Further Growth James Hookway 2012

I've been thinking of even going and taking a job like answering a telephone, a call-center agent, anything, Julian says.

Who are America's jobless? 2011

I've been thinking of even going and taking a job like answering a telephone, a call-center agent, anything, Julian says.

Who are America's jobless? 2011

At Johnson Storage & Moving, in Centennial, Colo., which employs 450 workers in five states, administrative workers, such as call-center staffers and dispatchers, are allowed to work remotely or off-hours.

For Hourly Jobs, White-Collar Perks Rachel Emma Silverman 2011

At wireless carriers, leaps forward in smartphone and network technology haven't generally required increases in the call-center workers and salespeople that make up much of the wireless-telecom work force.

Wireless Jobs Vanish Anton Troianovski 2011