customer-loyalty

Jeffrey Buben, who owns Vidalia and Bistro Bis in Washington, D.C., likes the service because it is lower-risk than a Groupon-type offer – which sometimes floods retailers with discount-armed customers – and because it functions as a kind of customer-loyalty program.

Restaurant Reservation Startup Takes On OpenTable & Groupon AP 2011

Jeffrey Buben, who owns Vidalia and Bistro Bis in Washington, D.C., likes the service because it is lower-risk than a Groupon-type offer – which sometimes floods retailers with discount-armed customers – and because it functions as a kind of customer-loyalty program.

Restaurant Reservation Startup Takes On OpenTable & Groupon AP 2011

Yet that is precisely what many Americans are doing, according to a study by customer-loyalty specialists Colloquy and Swift Exchange.

Overheard: Meeting Neutrality 2011

Jeffrey Buben, who owns Vidalia and Bistro Bis in Washington, D.C., likes the service because it is lower-risk than a Groupon-type offer – which sometimes floods retailers with discount-armed customers – and because it functions as a kind of customer-loyalty program.

Restaurant Reservation Startup Takes On OpenTable & Groupon AP 2011

Jeffrey Buben, who owns Vidalia and Bistro Bis in Washington, D.C., likes the service because it is lower-risk than a Groupon-type offer – which sometimes floods retailers with discount-armed customers – and because it functions as a kind of customer-loyalty program.

Restaurant Reservation Startup Takes On OpenTable & Groupon AP 2011

As Amazon.com Inc. battles traditional retailers such as Wal-Mart Stores Inc. and digital rivals like Apple Inc.'s iTunes store, the company is raising its bet on its Amazon Prime customer-loyalty program.

Amazon 'Primes' Pump for Loyalty Stu Woo 2011

The surname of Amazon.com Inc. Chief Executive Jeff Bezos was misspelled as Bezon in a photo caption that appeared in some editions Monday with a Marketplace article about the company's Prime customer-loyalty program.

Corrections & Amplifications 2011

More eateries are adding customer-loyalty programs.

At Restaurants, Perks Go Beyond the Coffee 2010

Mr. Flickinger says restaurants have lagged behind supermarkets and drugstores, which have long offered customer-loyalty programs.

At Restaurants, Perks Go Beyond the Coffee 2010

Other factors in the growth include a customer-loyalty program and the rising popularity of Starbucks food offerings, which now account for "close to" 20% of sales, up from 13% "three or four years ago," Chief Financial Officer Troy Alstead said in an interview.

Starbucks Says U.S. Traffic Picks Up 2010