guides.

Motivational Marketing works with each TeleServices Team to design a "tool kit" to include features/benefits, objections/reactions, a question plan, a competitive matrix, and a series of call guides.

BNET Articles 2010

-- Skills, Techniques, Strategies & Tools - including handling difficult calls, resolving customer concerns, maintaining control of the call, and creating call guides.

unknown title 2009

Motivational Marketing works with each TeleServices Team to design a "tool kit" to include features/benefits, objections/reactions, a question plan, a competitive matrix, and a series of call guides.

BNET Articles 2009

Generally psychics are very humble and patient with their 'guides.'

The Shadow World Hamlin Garland 1900

The volunteers had no artillery, and by way of cavalry only some forty or fifty were mounted on their own horses and dignified with the name of 'guides.'

The Liberation of Italy Countess Evelyn Martinengo-Cesaresco 1891

[1] This and Article II. appear to be the first mention of working the fleet by 'guides.'

Fighting Instructions, 1530-1816 Publications Of The Navy Records Society Vol. XXIX. 1888

Characters of no mean importance were they -- the "guides."

The Hunters' Feast Conversations Around the Camp Fire Mayne Reid 1850

I will not go one jot beyond the advice of her 'guides.'"

The Tyranny of the Dark Hamlin Garland 1900