help-desk

He started with the software that the IT department uses to track help-desk requests, which doesn't have to be available all the time.

Cutting Edge—and Cutting Risk Ben Worthen 2011

Software The software award goes to Xerox Corp.'s Xerox Research Centre Europe in Meylan, France, for a prototype customer-support system that uses three-dimensional virtual-reality imaging to connect customers with live help-desk assistance directly from a broken printer.

And the Rest of the Winners Are... Michael Totty 2011

The BPO companies in India have been providing services like - customer support services, telemarketing services, technical support services, employee IT help-desk services, insurance services, data entry services, data conversion services, scanning OCR with editing & indexing services, online research and form processing services.

Archive 2009-03-01 2009

MUMBAI -- International Business Machines Corp. has received a 10-year contract from India's Bharti Airtel Ltd. to offer help-desk and other software-support services to the telecommunication firm's staff in 16 African countries, the companies said Tuesday.

Bharti Ties Up With IBM in Africa Kenan Machado 2011

The BPO companies in India have been providing services like - customer support services, telemarketing services, technical support services, employee IT help-desk services, insurance services, data entry services, data conversion services, scanning OCR with editing & indexing services, online research and form processing services.

Career in BPO companies and impact of global slowdown 2009

One help-desk manager who had been under attack by her bosses for weeks over a hardware problem was "over the moon" when he fixed it, he says.

How to Keep Your Cool in Angry Times 2010

To stay calm, one San Jose, Calif., help-desk worker posts a vacation photo of his family at his desk, directly in front of him at eye level, Ms. Earl says.

How to Keep Your Cool in Angry Times 2010

SGIS employees provided help-desk support for federal computer systems.

Top Secret America: National Security Inc. 2010

You know, you could offer help-desk services right there in person:

Boing Boing 2008

In this hilarious youtube clipped from the Norwegian show "Øystein & Meg" a monk and a "help-desk" rep from a high-tech book company go back and forth on the proper use of a book, going through a series of misunderstandings as the monk grapples with the way that the book is different from his beloved scrolls.

Boing Boing 2007