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Examples
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The telecommunications and energy development firm is trying to raise $6m with an issue of four million shares at $1.50 a share to further develop its "nGen" energy technology.
Stuff.co.nz - Stuff By MARTA STEEMAN 2010
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Niagara Interactive Media Generator nGen, a hub for interactive digital media project and business development, hosts a lunch-and-learn on Jan. 10, entltled Brand Protection and Legal Business Structures.
The Globe and Mail - Home RSS feed SEAN STANLEIGH 2011
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Enterprisabilty: nGen CIM 9 features architecture enhancements that ensure the scalability that is critical to the company's target market: large enterprises.
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The highlights of this significant new release include: nGen Community, powered by nGen Knowledgebase: Customers can now engage in social self-service by creating and sharing knowledge and experiences as well as participating in community management.
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"We have been working with the new nGen CoBrowse and are pleased with its robust capabilities and ease of use for both customer and agents," said Ryan Browder,
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It is the only CoBrowse solution offered both OnDemand and OnPremise. nGen Survey: Customer feedback management is critical component of the "Voice of the Customer" and, with CIM 9, it is easily accomplished with nGen Survey. nGen Survey is a full-featured and completely integrated post-interaction survey module.
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The new release adds nGen Community and nGen Social Media channels to the Suite and enhances its core channels: nGen Knowledgebase, nGen Email, and nGen Chat.
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The agent can then respond using social media or traditional customer interaction channels. nGen Knowledgebase search:
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AUSTIN, Texas, March 19/PRNewswire/-- Iconixx Software, with financial backing from KBH Ventures, LLC, today announced that it has closed its acquisition of the total compensation software business unit formerly known as "nGen Comp" from nGenera.
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Customers and agents now have the most powerful intelligent search available for the contact center. nGenera CIM has expanded its federated search capabilities to include knowledge-base content, Web site content, file server content, and now with CIM 9 nGen Knowledgebase, database and social content has been added to the search. nGen CoBrowse: Contact centers can simply and easily engage customers in collaborative CoBrowse sessions to help them complete purchases or solve complex issues.
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