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Examples
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Consumer Focus has made a so-called super-complaint to the OFT about the amount that consumers pay for their holiday money.
Telegraph.co.uk - Telegraph online, Daily Telegraph and Sunday Telegraph James Hall 2011
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Earlier this year Which? lodged a super-complaint in a bid to try and stamp out the practice, claiming that the actual cost to the retailer for processing card transactions was no more than 20p for debit cards and up to 2% on credit cards.
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Earlier this year Which? lodged a super-complaint in a bid to try and stamp out the practice, claiming that the actual cost to the retailer for processing card transactions was no more than 20p for debit cards and up to 2% on credit cards.
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At the end of March, the consumer watchdog Consumer Focus issued a "super-complaint" on behalf of Isa savers to the Office of Fair Trading (OFT), claiming that savers are being unfairly treated by banks and building societies that offer attractive headline rates on cash Isas only to drop them to derisory amounts a short time later.
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Not sure what a "super-complaint" is, but I'm sure it's much worse than a normal complaint...
Archive 2007-03-01 Phil Whitehouse 2007
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Not sure what a "super-complaint" is, but I'm sure it's much worse than a normal complaint...
What would Jack Bauer do? Phil Whitehouse 2007
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Which? submitted a super-complaint to the Office of Fair Trading OFT in March, asking the regulator to investigate excessive credit and debit card surcharges.
Telegraph.co.uk - Telegraph online, Daily Telegraph and Sunday Telegraph 2011
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"It shouldn't need a super-complaint for banks to provide clear information to consumers on obvious areas such as the interest rate paid on their saving account or the charges they pay when using their cards abroad."
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The climbdown follows an investigation by the Office of Fair Trading triggered by a "super-complaint" from the Consumer Focus watchdog in September.
Evening Standard - Home Jonathan Prynn 2011
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Consumer Focus has issued a super-complaint to the Office of Fair Trading OFT about the amount consumers pay for their holiday money.
Telegraph.co.uk - Telegraph online, Daily Telegraph and Sunday Telegraph Rosie Murray-West 2011
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