Sorry, no definitions found.
Sorry, no etymologies found.
But student satisfaction seems to equate to what the educational researchers in Gladwell's article defined (unhelpfully) as "withitness": "a teacher's communicating to the [students] by her actual behavior (rather than by verbally announcing: 'I know what's going on')."
Mai total “nawt withitness” – let mee show yoo it.
From reading the article I would define withitness as having an empathetic connection to each individual child and being able to let each child learn in the way that best suits them-not a small order, but one I think we can do a much better job training teachers to do.