from The American Heritage® Dictionary of the English Language, 4th Edition

  • n. The internal operations of an organization that are not accessible or visible to the general public: "The . . . bank will . . . modernize its back office and computer systems and improve its marketing and customer service” ( Peter Sinton).

from Wiktionary, Creative Commons Attribution/Share-Alike License

  • n. The IT and infrastructure support services for a company, separate from the public face of the business.


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