Here are things you're likely to encounter whilst attempting to receive the basic land-line phone and Internet service that you pay for as an earthlink customer. Am I jaded? Yes.
--Uselessness, that means a lot. I guess these apply to dealings with the majority of large corporations, but these guys are the worst offenders, in my experience.
The "service" has been crapping out on us ever since we signed up, but when dropped connections prevent me from finishing a thought/ comment on Wordie, that's when I get really MAD. :[